Animaze FAQ Report an issue that is not found in the FAQ list

Animaze Desktop: What to do if I have an issue that is not in the FAQ?

If you encounter an issue not covered in the FAQs, please let us know! Here's how you can contact us:

if there's an avatar, background, or prop import issue provide the item's source files.
if your avatar, background or prop doesn't look as expected, provide a screenshot with the desired outcome.
if there's a crash. please send us the Animaze.log and dxdiag. Here's a guide that helps with gathering the logs.
if there's a subscription issue, please provide the receipt of the transaction.
if there's an account issue, please provide the Animaze account email used.
in general, describing the steps to replicating the issue greatly helps. A video or screenshot also helps a lot.